A&P All-Stars

Displaying 1 - 74 of 74
Provides Great Customer Service
Provides Great Customer Service
To: David Fessehazion, Levi Kottman
From: Kristen Becker
Work Order Feedback: Communication was great in regards to routing our request to the correct contacts. Response time was very fast and the project looks great! Thank you!
November 6, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Thomas Sedlock
From: Preston Tartt
Work Order Feedback: Appreciate Tom responding so quickly to resolve this issue. I also appreciate his communication through phone and email to follow up.
November 6, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: August Giesler, Marcus Lafferty
From: Casey Briand
Work Order Feedback: The people who fulfilled the work request were amazing! They got our AC fixed and gave me contact information so I could stay informed. They’re awesome. The quality of the work was great.
November 4, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Kimberly Fiebig
From: Kathleen Hall
Kim is an amazing partner in our Shared Services Service Center and always provides great customer service. She has been very helpful in guiding me through various processes and she as a wealth of knowledge and resources. Kim is ready with a smile and efficient in responding to questions or requests. I truly enjoy working Kim and appreciate the many ways she has helped me learn about different aspects of OSU. Thank you Kim!
October 30, 2019 Shared Services
Provides Great Customer Service
Provides Great Customer Service
To: Joel Highfield
From: Joey Liu
Work Order Feedback: Technician came in a day or two after my repair request and completed the repair. Fast and efficient. Thanks!
October 30, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Renee Creedon
From: Coco Kneisly
I just wanted to recognize Renee Creedon for all that she does. Any time I need something "Med Center" related she's the one I call and regardless of how obscure the request she always responds with a helpful attitude. I'm sure most of the time these aren't things that are even in her job description, but she always accepts responsibility for the task and goes above and beyond. I've also gotten calls from her after hours looking for direction on how to meet the needs of customers that submit last minute requests - the student group that needed a water hookup for their dunk tank for 8:00 the next morning is something that comes to mind. FOD is very lucky to have Renee as part of our team!
October 30, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Luther Nolan
From: Paul Walsh
Landscape Services provides day of game cleanup around Ohio Stadium for football games. When attendees depart from the stadium after the game, all of the trash cans are empty and the litter around the stadium is already cleaned up making for a much nicer experience for visitors. This program was the brainchild of Groundskeeper 3, Luther Nolan. He developed and proposed the program a few years ago and it has now, under his guidance, become a standard practice on game day at The Shoe. Kudos to Luther for his innovative ideas and providing great customer service!
October 29, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Ronnie Williams
From: Paul Walsh
Landscape Services handles cleanup for football games not only after the game, but during the day as well. Ronnie Williams volunteered to take on an extra shift at the Wisconsin game to cover for an injured co-worker who was unable to come in to work. Kudos to Ronnie for going above and beyond!
October 29, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Tony Mott
From: Jennifer Halda Abbruzzese
My lap top would not connect or recognize the network or wireless. Tony came to help me within 10 minutes of me asking OCIO help desk to send someone ASAP. He determined the wireless card might have needed tightening so he used his own computer tools to do some lap top surgery and fixed the problem. I really appreciate him providing great customer service and going above and beyond normal trouble shooting to get me back up and running to do my job.
October 28, 2019 Unknown
Team Player and Collaborator
Team Player & Collaborator
To: Dustin Moore, Phil Knopp, Peter Aldag, Brian Kennedy, Campus Shop Helpers
From: Steve Schneider
I would like to thank everyone for helping get things ready for Arboblitz. Arboblitz is part of the community teaching that we have to do to be Eligible for Tree Campus USA. The tree crew and others helped get the site ready for the volunteers and had the trees to be planted placed by the holes they dug before the event. Much appreciated.
October 28, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Ryan Ash
From: Kristen Becker
Work Order Feedback: Thanks for the follow-up report! We reported 1 flickering light and FOD actually found 4 total and resolved each one!
October 28, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Brock Smith
From: Thomas McKean
Work Order Feedback: Handled the leak immediately! I barely had time to put out the wet floor sign.
October 28, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Donald Smith
From: Fiedlis Agbu
Work Order Feedback: FOD has been working very well with us here in seeing that the lab never lacked light or heat. Excellent work.
October 23, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Dan Hirn, Jason Snyder, Gary Nelson, Christopher Kellar
From: JR Rinehart
This was a great example of FOD at its finest. Dan and Jason checked first and found the issue. Gary was here right away and the repair was completed by the afternoon with Chris checking with us to make sure steam shutdown wasn't an issue for building occupants.
October 23, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Darrel Carter, William Keigley
From: Jerry Mason
Work Order Feedback: Job was done quickly, professionally, and efficiently in a challenging, crowded lab environment.
October 21, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Dave Fessehazion, Levi Kottman
From: Chris Frommeyer
In the Central Electric Shop, Levi and Fez consistently impress with the volume of quality work that they complete in a more than timely manner. Oftentimes they finish assignments early only to ask for additional work for the day. These 2 guys epitomize efficiency and safety in the field all while providing outstanding customer service.
October 14, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Kelton Pettay
From: Dan Dunlap
I was sitting here going through the most recent work orders for Mendenhall Laboratory, and it just made me think about what a great job Kelton Pettay is doing here in ML. The initiative he takes to fix problems before they even come to my attention is truly astounding. I wouldn’t even know about half the stuff he does if it wasn’t for the work orders that he creates for things as he fixes them. No dig on people who have preceded him, but the work Kelton has done here in his short time so far just really sticks out. In his time here in ML, I think he fits the ideal of what was imagined when this new role of his was created. He combines great customer service, excellent proficiency in many areas, and the aforementioned initiative to address issues as he finds them, not just when they’re assigned to him.
October 9, 2019 Facilities Operations and Development
Values Diversity and inclusion
Values Diversity & Inclusion
To: Tracy Draudt
From: Kathleen Hall
Tracy makes everyone feel welcome! From my first day at OSU, Tracy has greeted me with a friendly smile, easily chatted with me, and always makes me feel welcome within our team and at OSU. The amazing thing is that she is genuinely kind and makes everyone feel welcome! Tracy will take a brief moment to check in with anyone near her and ask how they are doing, she truly listens, offers her kind perspective, and sometimes shares a little story of her own. Thank you Tracy for helping all your A&P coworkers feel included within the OSU community!
October 8, 2019 Shared Services
Provides Great Customer Service
Provides Great Customer Service
To: Gebreyohannez Gebru, Mark Oates
From: Karen Crabbe
Gebreyohannez and Mark were asked to complete a last-minute request. There was a large event taking place on the Oval in just a few hours, a bunch of tents are set up, and carpet was put down in the tents outside, and were asked to vacuum all of the carpet. They did so willing, and the event crew were very pleased with them and complimented them both. GOOD JOB!!
October 4, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Lucille Talbert
From: Karen Crabbe
Customer sent me the following email: "I wanted to send a note regarding our custodian here in Enarson, Lucille. I recently had a water leak in my office and she was extremely helpful with getting the right people involved and making sure the work was being completed. She followed up with me every day with new information and made sure I was being taken care of. We appreciate her immensely!" I appreciate all Lucille does to assure our customers are exceedingly happy!
October 4, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Steve Schneider
From: Paul Walsh
Steve was assigned to quickly improve aeration and water weed control at Mirror Lake. Working with a very difficult time frame, and spending a lot of extra hours on the job, Steve was able to significantly improve the water quality and aesthetics of Mirror Lake through soliciting new ideas and solid planning. The lake continues to be an iconic location at Ohio State. Great job Steve!
October 3, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: John Bailey, Philip Knopp
From: Paul Walsh
When a sanitary sewer was beginning to overflow at Waterman Farms after hours, John was rapidly on scene with the vac truck. When Phil Knopp arrived a short time later they teamed up to get the line cleaned out and then water jetted 400 feet of line to make sure the clog was cleared. Both John and Phil were properly equipped to handle the job and completed it quickly and efficiently. Two excellent employees from the Campus Shop.
October 3, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Brandon Yankanin, Adam Tabor, Jeremy Allen, Jason Becker, Brandon Cruz, Aaron Patterson
From: Eric David Whiteside
I would like to recognize the members of the Ohio State Police Ordnance Team for their hard work providing active shooter training for our agency. The instruction was top-notch, and the scenario were realistic. The amount of time, research and preparation by the team was apparent in the quality of the training we received. Job well done!
October 3, 2019 Department of Public Safety
Team Player and Collaborator
Team Player & Collaborator
To: Heidi Shortridge
From: John Irwin
Heidi is an incredible asset, team member, and problem solver. She is always available to assist with our department's needs, whether it is obtaining materials or handling requests as well as solving vendor issues. Thanks!!
October 1, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Theresa Thayer, Jim Gephart, Mike Lyles, Rick Sargent
From: Coco Kneisly
Thanks to this group for quickly working to change cores/locks and empty a room at Prior in support of an OCIO project to improve radio communications at the hospital. It was a last minute request and also required a lot of communication with Med Center security to make sure all of the keys got on the right key rings. Thanks for the teamwork and collaboration to get this done.
September 27, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Ronald Johnson, Jon Miller , Michael Curtis
From: Chris Murray
Working with the retro commission crew is a real treat. Ron, Jay and Mike go above and beyond to provide guidance and assistance. If you have a problem, they have the solution.
September 11, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Mike Koeritzer , Ross McClain, Nicole Holman, Brianna Deckert
From: Dan Hedman
I want to nominate Mike, Ross, Nicole and Brianna for going above an beyond to beautify our campus! Brianna and Nicole volunteered to remove sidewalk decals on a hot summer day. These decals are placed at key intersections to promote traffic safety and most of the time are easy to remove. A handful required additional manual labor, however, after being placed near a construction zone. After Nicole and Brianna were able to remove most of the signage, it was determined a power washer would be needed to finish the job. Ross McClain in FOD EHS worked with Mike Koeritzer in Landscape Services to do just that. Our communications team appreciates our partners across A&P who make things happen behind the scenes. Thank you for everyone's hard work! New graphics have been installed to remind everyone to practice safe habits while traveling on campus.
September 10, 2019 Facilities Operations and Development, Shared Services
Goes Above and Beyond
Goes Above and Beyond
To: Jeff Dible, Brianna Deckert, Sharon Bierman
From: Coco Kneisly
Thanks to Jeff, Brianna, and Sharon for answering an SOS on a last minute project with a ridiculously quick turnaround. I promise not to make it a habit and do appreciate all of you helping out to make it happen. I'm fortunate to work with great colleagues in A&P willing to go above and beyond like this. Thank you!
September 10, 2019 Shared Services, UniPrint
Goes Above and Beyond
Goes Above and Beyond
To: Mohamed Hirsi
From: Kyle Howe
Mohamed Hirsi has demonstrated great initiative and attention to detail while performing his job duties and assisted the Police Division in affecting numerous arrests of Theft suspects. Hirsi's outstanding job performance have enhanced the safety of the University community.
September 6, 2019 Department of Public Safety
Goes Above and Beyond
Goes Above and Beyond
To: Adam Gurevitz
From: Todd Huyghe
Adam does whatever it takes to get our patient rooms back in service. It doesn’t matter if it’s his job or not, he takes responsibility for it.
August 30, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Bryan Shields
From: Stacy Cochran
Bryan is our warehouse manager for OSU Extension Publications. He is responsive and quick to remedy a situation. He supervises a team of students who get our publications shipped quickly to our customers in Ohio and around the country. When the students are out, Bryan makes sure our publications are shipped every day. Last year, out of 3658 orders shipped, only 28 orders were outside our 10 day window allowed. And several of those orders were delayed for reasons outside of Bryan's control. That's .007%! Fantastic! Bryan and his team were essential to the reorganization of the warehouse in early 2018. He mastered a new shipping system and has been an integral part of the increased satisfaction from our county customers. Thanks, Bryan! We couldn't do this without you!
August 29, 2019 UniPrint
Team Player and Collaborator
Team Player & Collaborator
To: Amanda Heade
From: Dan Brearley
Amanda is always willing to take on a challenge or request from the team with a very quick turn around time frame. Amanda is great at collaborating across multiple groups to complete tasks and is an asset to our shared services group!
August 23, 2019 Shared Services
Provides Great Customer Service
Provides Great Customer Service
To: Theresa Thayer, Adam Grubb, Jeffrey Keys
From: Coco Kneisly
I really can't say enough about the consistent level of customer service from Lock & Key Services. They are excellent communicators - they are prompt responding to inquiries; they let you know when they will start working on a job; and they let you know the status of a job if they aren't able to complete it right away. I never have to wonder what's going with a work order - they are ALWAYS on top of things. Keep up the good work!
August 20, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Carmeen Yarbrough
From: Mary Leciejewski
Carmeen has been an outstanding resource for our department. During the past few months, she's been very patient as I posed all questions about HR- hiring, CWA contracts, timecards, interviews, and on and on. She's knowledgeable, and when she doesn't know the answer, she'll go out of her way to make sure to get it. More than being just a valuable resource, I feel like she has the perfect personality for HR. She has the ability to make everyone in the room feel comfortable and welcome and has proven she can manage difficult conversations with ease. Thank you for all your work!
August 19, 2019 Shared Services
Provides Great Customer Service
Provides Great Customer Service
To: Ted Tobler
From: Amanda Heade
Ted always makes the comments that he sees his job as a full Customer Service job. Not just to our Vendors and Contractors who work on our Construction projects, but all of our coworkers and team members in FDC. Making sure that our Construction Managers and Contractors have everything they need to keep these projects moving forward is something he excels at and enjoys.
August 19, 2019 Shared Services
Team Player and Collaborator
Team Player & Collaborator
To: Brittney Coleman
From: Amanda Heade
Brittney always goes above and beyond providing great customer service to our Construction vendors and internal FDC coworkers. But she really stepped up and was able to keep up that great level of service while training our new employee, Stephen. Now Stephen is working on his own and excelling as well, all thanks to Brittney's hard work.
August 19, 2019 Shared Services
Goes Above and Beyond
Goes Above and Beyond
To: Matt Wolfzon
From: Roy Evans
For is assistance in Student Life Move In. Truly went above and beyond to ensure this event was safe and successful!
August 15, 2019 Department of Public Safety
Provides Great Customer Service
Provides Great Customer Service
To: Pam LaPlante, Richard Meyers, Kim Melchiorre
From: Heidi Shortridge
These three individuals are the best team out there. They are always willing to go above & beyond. I always seem to have an emergency or in need of a copy of a purchase order, and these three are my go-to team. They make sure everything is done timely and just provide the best customer service I have the pleasure to deal with. Thank you all very much. You make my job so much easier. Heidi Shortridge
August 15, 2019 Shared Services
Values Diversity and inclusion
Values Diversity & Inclusion
To: Casey Paris
From: Kate Quickel
Everyone at WOSU Public Media knows Casey Paris for her bright smile, warm personality, and the way she makes people feel included and welcome. As a member of the Diversity Council and a wellness rep with the university, she represents WOSU well and encourages our staff to get more involved and treat each other with respect. She's such a hard worker and takes on these optional responsibilities on top of her own significant work load in our Radio Traffic department. Casey goes out of her way to value diversity and inclusion and she embodies the values of our organization. She should definitely be your next A&P All-Star.
August 15, 2019 WOSU Public Media
Goes Above and Beyond
Goes Above and Beyond
To: Nicole Holman
From: James Jackson
I am nominating Nicole Holman as an A&P All-Star for her work that reaches far beyond the office and our professional setting. An A&P colleague of ours recently informed me that a dear, lifelong friend of hers passed away. She found out at work and was overcome by emotion. She went on to tell me that Nicole randomly saw her in said emotional state and proceeded to comfort her in her time of need. She told me Nicole was genuinely concerned for her well-being and did what she could to make sure that employee was okay. Nicole Holman is already a top-notch coworker, but her ability to connect with people and go above in beyond in their time of need speaks volumes of her character and she should be recognized for her stellar leadership and service to A&P.
August 14, 2019 Shared Services
Goes Above and Beyond
Goes Above and Beyond
To: Al Stazzone, Mick Sharron
From: Paul Sherwood / Mike Dixon
A planned electrical system outage at Orton Hall, which had taken months to establish, was scheduled for the weekend of August 3rd and 4th. Due to other impacts over that same weekend, a resource gap at Orton Hall for security coverage developed at the last minute. Rather than reschedule the outage, causing more potential impact and inconvenience to the customer (OSU Libraries), Mick Sharron and Al Stazzone voluntarily provided the support on site over the weekend. This is indicative of their approach to their work, voluntarily doing “whatever was necessary” to address the situation. They gave up their personal time over a weekend to minimize the impact to the project and to our customer.
August 12, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Misty Campbell
From: Kathleen Hall
Misty is highly skilled at generating reports from the university databases. She is very willing to collaborate with others and patiently provide guidance. Her wealth of knowledge and experience are an amazing resource for our team. I greatly appreciate Misty's help during my first several weeks within A&P!
August 8, 2019 Shared Services
Goes Above and Beyond
Goes Above and Beyond
To: Heidi Shortridge
From: Mary Leciejewski
Where would we all be without Heidi? She is one the behind the scenes who makes it possible for us to get our jobs done. Heidi has been invaluable during the transition of the RRS shop from Landscape to ESS. Over the past few months, Heidi has gone out of her way to make sure all transition materials are organized so ESS can assume the responsibilities. She's spent extra time sitting down with me to teach me the intricacies of our processes, which is information that could only be passed down by someone with so much institutional knowledge. Even though the responsibilities have officially been taken off her plate, she doesn't hesitate to answer a call or nudge me if she thinks I may be overlooking a detail. We are lucky to have her!
August 7, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Brian Kennedy
From: Mary Leciejewski
I wanted to share my appreciation for the help Brian Kennedy has provided to me in my new role as the Zero Waste Manager. I'm new to the west side of campus, and Brian has gone out of his way to show me the ropes. For example, last week I called him with questions on how the university handles our green waste. He made time that afternoon to swing by my office, pick me up, and give me tour of different areas so I could fully understand. I appreciate his collaborative spirit between our two shops. I like coming to work everyday because of the people, and I count Brian among the many folks who brighten my day.
August 7, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Holly Ferris
From: Tina Bogac
Holly was a member of the Midwest Area Biosafety Network (MaBioN) local planning committee, which hosted a very successful annual symposium here at Ohio State on Aug 5-7. Without the dedication of people like Holly, our safety colleagues from around the country would not get the continuing education that they need to be successful! Thanks Holly for all of your hard work!
August 6, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Bridget Carruthers
From: Tina Bogac
As the chair of the MaBioN local planning committee, Bridget spent over a year planning and ultimately hosting the annual Midwest Area Biosafety Network (MaBioN) Symposium here at OSU, Aug 5-7. Her dedication and hard work in putting together an excellent technical agenda is not only appreciated by her colleagues who attended, but also by our leadership for showcasing what a first-class institution The Ohio State University is!
August 6, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: MIke Gregory, Ken Johnson, Carla Johnson, Jonathan Stewart, Sharon Willis, John Dudgeon
From: Tina Bogac
The Medical Center Safety group, a division of Environmental Health & Safety, should be commended for their excellent work in regards to the recent WMC Joint Commission survey. The work you all do all year long related to life safety and environment of care to help keep the medical center in compliance was a key element of a successful survey. Thank you for all you do to make our medical center top notch!
August 6, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Zachary Gonzalez, Travis Opritza
From: Bryan Shields
Zachary Gonzalez and Travis Opritza are student employees at UniPrint. While I was out of the office last week, I heard from multiple co-workers that they both did a great job helping with the demands of our shipping and receiving department! Thank you both very much for your hard work! J. Bryan Shields
August 5, 2019 UniPrint
Provides Great Customer Service
Provides Great Customer Service
To: Charles Wobig
From: larry
Mr. Wobig is a team player who is willing to get involved. Charles been helpful in cleaning up the work orders to meet the goals of the Med Center. Charles is eager to work with this staff and is a creative problem solver, and I appreciate his professional input and hands on. Charles goes out of his way to assure that our customers are kept informed of the issues and progress of work order's. Goes above and beyond. Thanks Mr.Charles Wobig.
August 5, 2019 Facilities Operations and Development
Provides Great Customer Service
Provides Great Customer Service
To: Paul Sutyak
From: Nicole Holman
Paul consistently goes above and beyond to provide great customer service for all of our printing needs and requests. He is prompt in his replies, offers alternate ideas and suggestions to help a printing project come together and always helps get the job done. Thank you, Paul!
August 2, 2019 UniPrint
Team Player and Collaborator
Team Player & Collaborator
To: Brian Kennedy
From: Matt Spangler
Brian is a team player who is willing to get involved . Brian has been helpful in creating long term solutions to help meet the university goals and challenges. Brian is eager to work with other departments to help create an efficient and cost effective service.
August 2, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Brian Kennedy
From: Mary Maloney
Brian Kennedy has been a very responsive and timely collaborator on a wide range of projects in Chadwick Arboretum and the greater campus. He is a creative problem solver, and I appreciate his professional input and hands-on help for quickly resolving landscape related hurdles from removing hazard tree limbs to repairing drainage basins. He has been our ongoing liaison to irrigation repairs and heavy landscape installations. Recently, we needed to have potholes repaired and re-grading of the extensive gravel drive in our Arboretum North site. We are now engaging with Brian’s crew to get this task taken care of. I have always been impressed with Brian’s professional abilities in helping us provide the best landscapes and natural sites for the University. I am grateful for his problem-solving leadership and for his crew’s professional abilities. I believe that when leadership takes a positive outlook, then so do the crew members. Thanks for Planting Forward Brian!
August 2, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Brian Kennedy
From: John
Continually consults with staff and collaborates with other entities to provide service and solutions to problems . As the Superintendent 2 for Campus Shop, Brian provides leadership on projects without excluding the staff. Each project is conducted with the staff's input.
August 2, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Aaron Moore
From: Dan Hedman
I want to recognize Aaron Moore for leading the effort to launch a new ridesharing program for students. No matter the situation, Aaron maintains a positive attitude and does a great job pulling everyone together. The entire team, including TTM, DPS, Student Life and A&P Shared Services worked hard to finalize details and promote the new initiative.
August 2, 2019 Shared Services
Goes Above and Beyond
Goes Above and Beyond
To: Matt Pfeifer
From: Ellen LePera
Matt always responds quickly and stops in to check on how things are going whenever we submit a work order for service. He was especially attentive during the 4 weeks the 2nd floor of Central Service Building was without air conditioning and in past years when 164 Central Service Building was without air conditioning. He goes above and beyond, provides great customer service and is a team player and collaborator.
July 31, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Amy Burgess, Kevin King
From: Laura Stehura
Amy and Kevin partnered for the second year in a row to provide a fun and educational event to recognize and celebrate the achievements of the shared services staff, review results from the Employee Engagement Survey, underscore the importance of health & wellness in the workplace, and support the A&P Plan for Inclusive Excellence. Your support and recognition are greatly appreciated!
July 30, 2019 Shared Services
Team Player and Collaborator
Team Player & Collaborator
To: Kurt Farnsworth
From: Laura Stehura
Kurt is our "go to guy" for everything metrics. He has been a true collaborator with the A&P Diversity Council investing a ton of time and energy with our metrics subcommittee! We're looking forward to rolling out a Diversity Dashboard soon!
July 30, 2019 Shared Services
Goes Above and Beyond
Goes Above and Beyond
To: Andrew Neil, Marie Tullidge
From: Glen Funk
Andrew and Marie are doing a great job as PARE's Wellness Coordinators. They are continually challenging us to be more active and to get involved with Virgin Pulse programs. Recently they applied for and were awarded a Buckeye Wellness Innovator grant for purchase of exercise and wellness equipment for the PARE team. We are anxiously waiting its arrival and implementation!
July 25, 2019 Planning, Architecture and Real Estate
Provides Great Customer Service
Provides Great Customer Service
To: Benjamin Smith
From: Lindsey McCann
Ben is new to Ohio State but is already making an impact with his positive attitude and excellent customer service. A&P Fiscal appreciates him taking the time introduce himself and continually ask us if there are any issues we have seen in the building on his rounds. Keep up the great work, Ben!
July 18, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Rhonda Holland
From: Dana Mack
Rhonda goes above and beyond for with her work at WOSU. She is flexible when things change, is helpful when questions are asked, and is all-around a delight!
July 18, 2019 WOSU Public Media
Provides Great Customer Service
Provides Great Customer Service
To: Shannon Rice
From: Dan Hedman
I want to thank Shannon Rice, from A&P Human Resources, for helping our office quickly and consistently find the information we need to support our staff. Shannon always helps with a smile on her face while offering both guidance and support.
July 16, 2019 Shared Services
Team Player and Collaborator
Team Player & Collaborator
To: Paige Lampman
From: Coco Kneisly
I wanted to thank Paige (FOD Admin's student office assistant) for her invaluable assistance getting ready for and executing SummerFest earlier this week. For 7 hours in the sweltering heat she helped load boxes, popped popcorn, passed out hundreds of Zero Waste cutlery sets, set up tables, and sold guest tickets -- that's just the tip of the iceberg (if only we had icebergs that day!). Whatever task I gave her the response was always the same, "sure! no problem!"Thanks, Paige, for all that you did at SummerFest and everyday in our office.
July 12, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Coco Kneisly
From: Mark Conselyea
I want to recognize and thank Coco for all her work in making the FOD Summer Fest such a huge success. The feedback was overwhelmingly positive. Great location, great food, great fun! We had around 600 staff and family members attend. This was an important staff appreciation event and it couldn't have gone better. Thank you so much!
July 11, 2019 Facilities Operations and Development
Team Player and Collaborator
Team Player & Collaborator
To: Carolyn Verga, Glen Funk
From: Amy Burgess
Carolyn and Glen are instrumental in developing and tracking the university's annual Capital Investment Plan. They are amazing collaborators on a complex and cumbersome process. I appreciate their organization, dedication and leadership. Additionally, they are doing a great job onboarding the new capital planner in PARE, Kevin Markielowski, who is sure to be an All-Star in no time!
July 11, 2019 Planning, Architecture and Real Estate
Goes Above and Beyond
Goes Above and Beyond
To: Kathy Fortenbaugh
From: OCIO
Kudo's to Kathy's continued partnership with OCIO. Thank you for including us in the recent quarterly staff meeting to present on wireless and align renovation and new construction projects with the University IT strategy. Thank you for the opportunity!
July 8, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Andrew West, Deron Mcintyre, Dustin Mowery, Cassandra Shaffer, Adam Tabor, Bruce Allen, Brian Thompson, Tim Cooper
From: Eric Whiteside
During June, members of the Ohio State Police's Defensive Tactics Team provided scenario-based training to our police officers. The training was realistic and difficult, but the instructors remained positive throughout. The amount of preparation and effort they put forward was outstanding. Their devotion to their their peers was represented in the quality of training everyone received. Job well done!
July 2, 2019 Department of Public Safety
Provides Great Customer Service
Provides Great Customer Service
To: David Johnson
From: Bill Eblin
Dave is an Associate in the Systems Shop at the Medical Center. When he runs a service call for a issue in the Medical Center not only does he resolve the issue, he interacts with the patient when in a room to ensure they are aware of the "movies on demand" on the hospital's IPTV system. Dave puts the patient at ease while resolving the problem. He always checks with the requester to notify them of the resolution of call.
July 2, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Cody Jackson
From: Paul Richmond
Cody goes above and beyond what is expected of any employee, let alone a student. Cody is willing to step in and help with any project you have. During my recent absence, Cody stepped up and took care of our customers radio issues. Thanks for your assistance Cody.
July 1, 2019 Department of Public Safety
Provides Great Customer Service
Provides Great Customer Service
To: Katherine Vuyk
From: Paulina Tanedo
Katherine is a new student for the HR department. She is a hard worker with a positive attitude. She has only been here for 2 months and has already made huge contributions to the team. The entire team is grateful to have her on board. Thanks so much for your great work Kat!
June 28, 2019 Shared Services
Provides Great Customer Service
Provides Great Customer Service
To: Matthew Pfeifer
From: Karen Crabbe
Matt goes out of his way to assure that our customers are kept informed of the issues and progress of work orders in their building. We have a saying is our shop in the mornings to "Go out and make our customers exceedingly happy today", Matt does this each and every day. Thank you Matt for all of your hard work and your efforts to keep our customers informed.
June 28, 2019 Facilities Operations and Development
Goes Above and Beyond
Goes Above and Beyond
To: Seth Walker
From: Chad Stanton
Seth Walker as a Public Safety Manager, has made terrific strides in improving safety at the Wooster Campus and throughout the CAFES. Implementing lab safety, facilities training and safety protocols that had never been in place or were in need of update. I personally believe these efforts have saved both Fac/Staff from injury and protected University's assets from damage.
June 27, 2019 Department of Public Safety
Goes Above and Beyond
Goes Above and Beyond
To: Paulina Tanedo
From: Brianna Deckert
Thanks for all you're doing with A&P All-Stars!
June 26, 2019 Shared Services
Provides Great Customer Service
Provides Great Customer Service
To: Bryan Shields
From: Stacy Cochran
Just want to recognize the work that Bryan and his student staffers are doing at the warehouse. Bryan and his team are responsible for picking and packing all of our OSU Extension publications for delivery to our customers. We have several compliments from our county offices, who are very pleased with the speedy delivery of their orders. The warehouse groups has shipped more than11,000 items in the last 11 months, and handled our busy season like champs. Some weeks, the team would mail out over 100 packages, big and small! We are so glad Bryan and his students are our partners. Thanks for the great sense of humor and excellent customer service, Bryan!
June 21, 2019 UniPrint
Goes Above and Beyond
Goes Above and Beyond
To: Brianna Deckert, Sharon Bierman
From: Dan Hedman
I want to nominate Brianna Deckert, Sharon Bierman and their fellow A&P Communications colleagues for their outstanding work on this A&P All-Stars website. We are hopeful this allows all the hardworking staff in A&P to be recognized for their work and commitment to Ohio State.
June 5, 2019 Shared Services