Mark has a strong background in Human Resources, starting with Riverside Methodist Hospital (1985-1994), where he restructured the organization and introduced initiatives that expanded staff training and led to improved benefits and staff services. He reduced staff benefit costs $1 million while continuing to improve the culture with a more positive work environment, an achievement that was recognized on an ABC television special and throughout other media. Turnover rates among the 6,200 staff members and 1,200 volunteers were reduced from 20% to 8%, all while improving employee satisfaction. As its Senior Vice President, he additionally managed clinical services, responsible for budgets totaling $95 million and overseeing the activities of 15 directors and vice presidents, resulting in lowering the costs of clinical services by $2.5 million while improving physician and patient satisfaction.
These accomplishments not going unnoticed, he stepped up to the Senior Vice Presidency of the U.S. Health Corporation (1994-1995, now Ohio Health), of which Riverside Methodist was a member. This expanded his responsibilities to 7 Ohio hospitals, a nursing home, a home health-care company, a health plan, hospital alliance, and the U.S. Health Learning Institute. Here he started bringing the human resources activities of these various groups under a common umbrella, collaborating with the various leadership to consolidate hospital operations while reducing expenses and preserving high-quality care and employee morale.
This proven track record next served the Columbus Dispatch and its affiliates (1995-2003) with operations in Central Ohio and Indianapolis IN for its daily and Sunday newspapers, broadcast affiliates, advertising delivery company, suburban newspapers, and commercial printing company. In addition to implementing similar HR initiatives, he served as a member of its Executive Committee and Board of Directors.
Mark took this experience to his own consulting firm (Mark A. Evans and Associates, 2003-2010), with clients across the law, insurance, health-care, commercial real estate, retailing, technology, banking, and higher education sectors.
And that brought him to the university in 2010. In addition to coordinating the day-to-day operations across Administration and Planning, Mark oversees projects affecting its strategic direction. He plays a leading role in facilitating issue resolution, integration, and collaboration and coordinates the business, communications, and human resources functions for A&P’s six departments.
Mark’s formal education includes a B.A. in Economics with a minor in Business Administration and Communications, from Ohio Dominican College (now Ohio Dominican University). He has served as Chairman of the Board for Catholic Social Services, National Church Residences, and Jobs for Columbus Graduates.